Why do customers cancel?
If you have ever set an appointment, I'm sure you've also felt the disappointment when someone cancels or doesn't show up. It's bound to happen but why? What to do now? The truth is I don't care if a customer cancels on me. All I think about is what to do now. I used to get mad when someone would set an appointment for a certain time & date just to cancel. It felt like they wasted my whole day even though that really wasn't the case. It is up to me to change the situation not